Monitoring as a service (MaaS) is one of many cloud delivery models under anything as a service (XaaS). It is a framework that facilitates the deployment of monitoring functionalities for various other services and applications within the cloud. The most common application for MaaS is online state monitoring, which continuously tracks certain states of applications, networks, systems, instances or any element that may be deployable within the cloud.

Benefits of Monitoring as a Service (MaaS) :

• Ready to Use Monitoring Tool Login: The vendor takes care of setting up the hardware infrastructure, monitoring tool, configuration and alert settings on behalf of the customer. The customer gets a ready to use login to the monitoring dashboard that is accessible using an internet browser. A mobile client is also available for the MaaS dashboard for IT administrators.
• Inherently Available 24x7x365: Since MaaS is deployed in the cloud, the monitoring dashboard itself is available 24x7x365 that can be accessed anytime from anywhere. There are no downtimes associated with the monitoring tool.
• Easy Integration with Business Processes: MaaS can generate alert based on specific business conditions. MaaS also supports multiple levels of escalation so that different user groups can get different levels of alerts.
• Cloud Aware and Cloud Ready: Since MaaS is already in the cloud, MaaS works well with other cloud based products such as PaaS and SaaS. MaaS can monitor Amazon and Rackspace cloud infrastructure. MaaS can monitor any private cloud deployments that a customer might have.
• Zero Maintenance Overheads: As a MaaS, customer, you don’t need to invest in a network operations centre. Neither do you need to invest an in-house team of qualified IT engineers to run the monitoring desk since the MaaS vendor is doing that on behalf of the customer.